Live - Performance Degradation

Incident Report for SafetyChain

Resolved

This incident has been resolved.

Posted Sep 30, 2025 - 22:10 EDT

A fix has been implemented and we are monitoring the results.

Posted Sep 30, 2025 - 16:24 EDT

We are investigating reports of performance degradation in the Live environment.

Posted Sep 30, 2025 - 16:14 EDT

A fix has been implemented and we are monitoring the results.

Posted Sep 30, 2025 - 14:00 EDT

We are currently investigating this issue.

Posted Sep 30, 2025 - 13:49 EDT

A fix has been implemented and we are monitoring the results.

Posted Sep 30, 2025 - 11:54 EDT

We have received reports of users seeing Internal Server Errors when adding resources in Forms Manager.

Posted Sep 30, 2025 - 11:44 EDT

This incident affected: Web, LINK, Mobile / Windows App, API Integrations/DPT, Record Processing, Record Signoff, OEE, Tasks, and Notifications.